Franchise Service Packages

The Ingage Scope

Why the Ingage Scope?

• Energize your franchise
  
• Improve member loyalty
  
• Increase idea sharing
  
• Align franchise and members’ goals
  
• Build better partnerships with suppliers

What is the Ingage Scope?

Ingage Consulting will define a customized process for improving engagement with your members, including, but not limited to:

• Consult with senior management
  
• Interview key franchisees
  
• Analyze current communications tools and processes
  
• Review advisory council methodology
  
• Develop a customized action plan to improve engagement at all levels

Business Offering Assessment

Why the Business Offering Assessment?

Identify new opportunities for programs to improve franchisees’ business results
Remove road blocks that inhibit the success of your current offerings
Improve the quality and effectiveness of current offerings

What is a Business Offering Assessment?

A Business Offering Assessment is a comprehensive, objective review of all of your current offerings and identification of new opportunities. Ingage Consulting will work with franchise leaders to:

• Review all current programs/services and offer suggestions for improvement
  
• Develop ideas for new program offerings designed to provide better services for franchisees and profitability for the franchise
  
• Provide ideas for new revenue potential or cost management

Ten Times Cost Guarantee. We pledge that we will make suggestions that will, if properly implemented, provide 10 times the net profit guarantee over a three-year period. If this standard is not met, we will lower our fee to make that target.

Website Ingagement Management

Why Website Ingagement Management?

• Define and broadcast your message to franchisees to build value and loyalty in your franchise
  
• Establish a sense of community among your franchise’s franchisees
  
• Encourage franchisee-to-franchisee sharing of best practices
  
• Improve website usage and the success of web-based programs
  
• Build franchisee traffic to your franchise’s website
  
• Drive business owners to your site
  

What is Website Ingagement Management?

• A defined process to drive franchisees to your site and to continually improve usage
  
• A turnkey solution designed specifically to enhance franchisees’ online experience and engagement, freeing franchise leaders to focus on the site’s content and strategy
  
• The creation of an atmosphere that fosters positive discussion and idea sharing

Advisory Council

A well run Advisory Council can greatly enhance your franchise’s ability to properly service the needs of membership, develop powerful new ideas, determine the best ways to implement programs and create greater engagement.
Ingage Consulting will:

• Review current advisory council methodology
  
• Define goals of the council
  
• Observe council meetings
  
• Recommend improvements and help implement them successfully

Franchisee Events
Live franchisee meetings are vital to the success of any franchise. Face-to-face meetings require thoughtful planning and execution. Let Ingage help you plan the best meeting possible. Ingage can help your franchise to:

• Review or help develop meeting objectives and agendas that enable powerful, engaging and rewarding meetings for all attendees
  
• Encourage franchisee and leader education, collaboration and communication through thoughtful and encouraging presentations and breakout sessions
  
• Make your events “mandatory” in your franchisees’ minds

Franchisee Surveys

As means of empowerment and measurement, franchisee surveys are key components of success for franchise leaders and franchisees, alike. Ingage Consulting will:

• Identify franchisee’s points of view regarding your franchise’s performance
  
• Using benchmarks, compare your franchise to other like franchises
  
• Enable empowerment by allowing franchisees to feel heard
  
• Engage franchisees through proactive initiatives, the direct result of the their feedback

Strategic Planning
Strategic planning is essential for franchise leaders to identify short- and long-term objectives. Constituents at all levels of the franchise should have input into the strategic planning process, in an effort to encourage their loyalty and passion. To this end, Ingage will:

• Collaboratively develop a comprehensive strategic plan that inspires passion, energy and focus among both management and franchisees
  
• Create focus and direction for your franchise
  
• Create a sense of ownership among the franchisees
  
• Develop an implementation strategy

New Franchise Development

As groups form, there is a need for input from a leader who has been there. Ingage will help new groups to:

• Evaluate market opportunity
  
• Create a business plan
  
• Sell the business plan to interested parties
  
• Successfully launch the new group in the marketplace

Franchise Sales Help

When selling franchises is part of the plan, Ingage can assist. We’ll work with you to:

• Create strategies that will grow the franchise
  
• Review current sales methods and tools
  
• Develop a growth-oriented culture
  
• Improve the methodology used in the sales process

Best Practices

The strength of every franchise is the cumulative knowledge of its franchisees. The challenge is how to share that knowledge. Ingage Consulting can apply its proprietary best practices methodology to capture the key attributes and business methods used by your franchisees. You’ll discover:

• The methods that are most likely to help your franchisees increase their revenue and create more profits
  
• How to communicate and teach these best practices to your franchisees
  
• How this process can increase the value of your franchise to prospective franchisees

Developing Networking Groups
Larger franchises will benefit from establishing networking groups to engage and allow the franchisees to feel heard and empowered. Ingage Consulting will help:

• Identify the opportunity for networking groups
  
• Share best practices on high performing networking groups